Privacy policy

Privacy Policy for CHANGE Franchising Pty Ltd

Effective Date: 02.08.2023

At CHANGE Franchising Pty Ltd (“CHANGE,” “we,” “our,” or “us”), we are committed to
protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, particularly in relation to email and SMS communications. By accessing or using our services, you agree to the terms of this Privacy Policy. Information Collection We may collect personal information from you in various ways, including but not limited to:

1.1. Email Communications: When you subscribe to our email communications, we may collect your email address and other relevant contact information.

1.2. SMS Communications: If you opt-in to receive SMS communications, we may collect your mobile phone number and other related contact details.

1.3. Other Interactions: We may also collect personal information when you interact with us through our website, franchise applications, customer support channels, or other means of communication.

Use of Personal Information

 We may use the personal information we collect for the following purposes:

2.1. Communication: To send you relevant and requested information via email and SMS, such as newsletters, promotions, updates, or marketing materials related to our products, services, and franchise opportunities.

2.2. Transactional Purposes: To process transactions and orders related to our products and services.

2.3. Franchise Applications: To evaluate and process franchise applications.

2.4. Customer Support: To respond to your inquiries, requests, and provide customer support.

2.5. Analytics: To analyse user interactions and improve the quality of our services. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services and improving our business operations. These service providers are bound by confidentiality agreements and are only authorised to use your personal information as necessary to provide services on our behalf.

3.2. Legal Obligations: We may disclose your personal information if required by law, regulation, or legal process, or to respond to a subpoena or government request.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will ensure that the recipient of your information agrees to treat it in accordance with this Privacy Policy.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices and Opt-Out

You have the right to opt-out of receiving email and SMS communications from us at any time. To do so, please follow the instructions provided in our communications or contact us directly at

Access and Update of Personal Information

If you believe any personal information we hold about you is inaccurate or needs to be updated, please contact us using the contact information provided below.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at

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